Shipping Policy

All orders are processed within 3 to 5 business days (excluding weekends and holidays). After receiving your order confirmation email, you will receive another notification when your order has shipped. 

Free Shipping on Orders Over $35

Free UPS Ground service is available for any order greater than $35. Typical UPS Ground delivery will arrive in 2 to 7 days after your order has shipped. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Please note: Delivery estimates are approximate and do not account for potential delays due to high volume or service disruptions that are beyond control and are, therefore, not guaranteed.

Shipping on All Other Orders

UPS Ground or UPS 2-Day service is available for any order. Typical UPS Ground delivery will arrive in 2 to 7 days after your order has shipped. Shipping cost varies based on your purchase and will be calculated at Checkout. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

Please note: Delivery estimates are approximate and do not account for potential delays due to high volume or service disruptions that are beyond control and are, therefore, not guaranteed.

International Shipping

We do not offer international shipping.

Shipping to P.O. boxes

We do not offer shipping to P.O. boxes.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at orders@raganandmassey.com with your name and order number, and we will look into it for you.